Booking, arrival and departure:
Arrival time in hotel – 14:00. Departure time – 12:00. Moscow time. Early arrival (from 06:00) or a late check-out (till 24:00) are provided in the presence of free beds in hotel and are paid of 50% of cost according to the first or the last day of accommodation.
The place in hotel is provided for citizens of the Russian Federation. We need in one of this documents: Russian Federation citizen passports / foreign passport / birth-date certificate for guests younger 14 years or the foreign passport too.
Unfortunately, we do not place in hotel of children up to 6 years. Accommodation of guests of 6-18 years is possible only accompanied by parents or the attendant 21 years are more senior (with the notarized power of attorney from parents).
Compartment beds allow accommodation only of one guest. Compartments settle down on two tiers in the general rooms, the cost of living in all compartments identical. At arrival there is a possibility of the choice of the room and a tier in the presence of empty seats. Please, keep in mind that your Compartment can appear on the second tier.
Booking «with payment on arrival» is possible only place/bed, NOT room.
If booking is made with “payment on arrival”, one day before arrival, we keep the reservation remains till 18:00 arrival date. Further either payment is made or booking is cancelled.
If booking is made with “payment on arrival” at day of arrival, then the reservation remains till 21:00 arrival date. Further either advance payment / payment is made or booking is cancelled.
If booking is made with complete payment, arrival is possible at any time. The reservation remains for all pre-paid period.
If you have any changes or delay, we ask to report by phone number +7 952 393 14 16 or an e-mail of firstname.lastname@example.org in advance
The hotel reserves the right to change prepayment size in each case, depending on a season, quantity and age of guests, and also accommodation time.
Booking of private rooms is possible only on prepayment.
Yes we accept bank cards of Visa and MasterCard. Payment is possible from our website. Contact us for more details.
Complete payment of accommodation is made at the time of arrival in hotel and does not return in case of reduction of term of stay in hotel.
We accept payment only in rubles of the Russian Federation. Payment could be done: by money transfer to bank account, by use of the card «Visa» / «MasterCard», by electronic money «Yandex money».
The hotel has two independent kitchen area for cooking. Available: two completely equipped kitchens, with all necessary kitchen utensils. Water, tea, coffee, the filter for drinking water — it is free. There are microwave ovens. refrigerator, toaster. For all living in the cooking area there is a capacious locker for products of the compartments which are not demanding the refrigerator by bed’s number. The locker is provided free of charge.
Viewing/listening of media files on personal devices in the territory of hotel is possible only with use of earphones. In the common area of hotel there is a TV, however the sound is transmitted at a frequency of FM. Its listening requires phone with earphones.
Stay in the territory of hotel is possible only in replaceable footwear. You can bring your favorite slippers, or use provided in hotel (free of charge).
We give a towel is free of charge. We change the bed and a towel once in 4 days, or is more often, but for an additional fare. Please ASK to change bed and / or towel.
For more safety, all personal belongings have to be placed in the individual safe, settling down in each bed. The hotel does not bear responsibility for safety of the money and valuable things left unguarded in the territory of hotel.
In hotel cleaning of rooms is performed once a day (from 12:00 till 14:00). We ask you to leave the room for the period of cleaning.
Laundry service for personal belongings is free of charge, however we insist ask the administrator first; Independent washing – is prohibited.
After over of accommodation please show your place to the administrator (service of placement).
In the territory of hotel it is forbidden:
to create any discomfort to other guests, including noise and smells
to smoke, even electronic cigarettes.
to bring and take alcoholic drinks and narcotic substances.
If you are in not a sober state, even slight intoxication is a reason for refusal in settling or eviction if the case occurred during accommodation.
to use any electric heaters, except established in common areas.
to store products, large-size things, flammable materials and explosive substances in numbers and a compartment
finding of the people who are not living in hotel
in rooms, a compartment and other premises of hotel to turn on the music, to shout, run along the corridor, to slam the doors and to make other actions breaking silence and preventing to have a rest other living.
The hotel management reserves the right to apply to violators of any point of these rules of a measure up to cancellation of booking and eviction irrevocably of the paid money.
SECURITY AND CONVENIENCE:
The request to observe fire safety requirements.
In case of detection of unusual situations (leakages, an ashes/gas smell, damage of property and also the household conflicts) tell to the administrator without delay.
The mode of «a dream and rest» is extremely important. You should not make noisy actions (a loud talk, shout, bustle, doors noise, listening of media files) on weekdays: from 22:00 till 07:00, in days off and holidays: from 22:00 till 09:00
Leaving hotel, please switch off light, the TV. Be convinced that the entrance door and a door to the room with a compartment is locked.
Please, protect property and the equipment of hotel. (The loss is indemnified in case of loss or damage of property of hotel, agrees to the existing «price list of the prices for damage of property», in accordance with the legislation of the Russian Federation, and also responsibility for other violations).
The persons accompanying minors bear complete responsibility for their behavior in all territory of hotel.
GROUPS WITH CHILDREN:
The hotel collects pledge of 5000 rubles for each 10 children, but not less than 5000. Pledge returns in day of departure, after check all beds (places) witch has been taken .
Each child has to have a foreign passport / the Russian passport / certificate of birth, and also the power of attorney from parents (from one of parents) on the senior of group (trainer / coach).
Responsibility for observance of the mode of a dream and rest (respect for silence)
on weekdays from 22:00 till 07:00
in days off and holidays from 22:00 till 09:00
lies completely on heads groups / parents. It is necessary to understand that noise, din, loud childish sports — prevent rest of tourists and lodgers. This rule can be changed at complete closing of hotel under group.
THE SIGNATURE IN THE GUEST’S CARD, IN THE POINT «I AM ACQUAINTED AND AGREES WITH RULES OF ACCOMMODATION» — MEANS THE FULL CONSENT AND ADOPTION OF THESE RULES FOR ALL THE TIME OF ACCOMMODATION IN HOTEL. AND ALSO UNCONDITIONAL CAPTURE OF RESPONSIBILITY AND CONSENT WITH RULES FOR CHILDREN IS YOUNGER THAN 18 YEARS FOLLOWING TOGETHER WITH THE GUEST.
Please we remember: The hotel is private and can be refused to you accommodation without explanation of the reason.